Park Policies

1.5) Parking

General Parking: Free parking is available through Gate 2. Guests may enter and exit the general parking lot throughout the day. VIP Parking: VIP parking is available through Gate 1 for $20 per day. VIP parking is valid only for the assigned parking space during that visit and does not [...]

2.6) Enforcement and Removal from Park

Compliance: All guests must follow the policies in this document, posted signage, attraction-specific rules, and instructions from Big Rivers Waterpark Team Members. Enforcement: Big Rivers Waterpark reserves the right to deny admission, remove, or suspend any person from the property without refund for violating park policies or engaging in conduct [...]

By |July 15th, 2026||

1.6) Bag Checks and Security Screening

For guest and Team Member safety, all guests, bags, and personal items may be subject to security screening or inspection at any time while on Big Rivers Waterpark property. Guests who refuse screening or inspection may be denied entry or removed from the park without refund.

1.7) Prohibited Items

For the safety and enjoyment of all guests, the following items are not permitted inside Big Rivers Waterpark or on its property, except for approved medical, disability-related, accessibility, or infant-care items as permitted by Guest Relations and applicable law: Food and Drink Outside Food and Beverages: Outside food and beverages [...]

What are prohibited items?

For the safety and enjoyment of all guests, the following items are not permitted inside Big Rivers Waterpark or on its property: Food & Drink ❌ No outside food or beverages ❌ No glass containers or bottles ❌ No alcohol (alcohol may be purchased and consumed on-site only) ✅ Empty [...]

By |June 8th, 2025||

Are guests under 15 allowed in the park alone?

To ensure a safe and enjoyable environment for all guests, the following age policy is in effect: Guests 14 years old or younger must be accompanied by a parent, legal guardian, or responsible adult (18+) to enter the park. This policy applies to all guests, including Season Pass holders. If [...]

By |June 8th, 2025||

Do you offer refunds?

We understand that weather can impact your plans, and guest safety is always our top priority. In the event that we close the park for the entire day due to inclement weather, we may issue rain checks for eligible tickets and reservations. Refunds are not offered for any ticket or [...]

By |July 10th, 2020||

Is smoking or vaping permitted in the park?

Big Rivers Waterpark is a smoke-free park. Smoking or vaping of any kind is not permitted anywhere in the park except in two designated areas: Front of the park: Near the body slides Back of the park: Near the Ice House These are the only two locations where smoking is [...]

By |July 10th, 2020||
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