FAQs

Is parking free and are there preferred spots?

Big Rivers Waterpark offers two parking options: General Parking: Enter through Gate 2. This option is free and available to all guests. VIP Parking: Enter through Gate 1, located near the park entrance. This option is $20 per vehicle and valid for the full day. You may pay online or [...]

By |July 10th, 2020||

What if I forgot or lost my Season Pass wristband?

All Season Pass holders are required to present their Season Pass wristband upon entry to Big Rivers Waterpark. If your wristband is lost, stolen, or forgotten, you have the following options available at Guest Relations: Replacement wristband: A new wristband can be issued for a $5 fee. The previous wristband [...]

By |July 10th, 2020||

Can I bring my own food and drinks into the park?

No outside food or beverage is allowed inside the park. Big Rivers has a wide selection of places to eat with food items such as BBQ, hamburgers, fries, pizza, hot dogs, fruit, chicken, ice cream, and soft drinks. Guests can bring breastmilk, baby formula and food for infants; glass containers [...]

By |July 10th, 2020|

Do you offer refunds?

We understand that weather can impact your plans, and guest safety is always our top priority. In the event that we close the park for the entire day due to inclement weather, we may issue rain checks for eligible tickets and reservations. Refunds are not offered for any ticket or [...]

By |July 10th, 2020||

Can I leave and re-enter the park on the same day?

Yes — guests are allowed to leave and return to the park on the same day, but the process depends on your type of admission: Season Pass Holders: You may re-enter the park at any time during normal operating hours on public admission days. Just show your season pass at [...]

By |July 10th, 2020||

Are lifejackets provided?

Complimentary life jackets are available throughout the park for FREE and recommended for inexperienced swimmers. Puddle Jumper floating devices, other United States Coast Guard (USCG) approved life jackets, and transparent tubes are allowed. However, inflatable pool toys, floaties, and water wings are not allowed. This policy ensures the safety of [...]

By |July 10th, 2020||
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