FAQs

Do you have changing facilities?

Changing areas are located at each restroom facility. Please be sure to bring swim diapers for infants. Regular diapers are not permitted in any pool or attraction. Swim diapers are available at the gift shops.

By |2020-07-10T11:55:06-05:00July 10th, 2020|

What do we do if our party gets separated?

A meeting place and time should be arranged in case your party becomes separated. We are unable to page for separated party members throughout the park. Children should be instructed in advance to contact the nearest Big Rivers Team Member for assistance. Notify Big Rivers staff immediately when a young [...]

By |2020-07-10T11:54:39-05:00July 10th, 2020|

Where is the lost and found?

All lost and found items are taken to Guest Relations, located near the front entrance of the park. If you’ve lost an item at one of our attractions, we may be unable to retrieve it immediately. All items found in our ride areas are taken to our Guest Relations at [...]

By |2020-07-10T11:54:12-05:00July 10th, 2020|

Can I upgrade my Daily Ticket to a Season Pass?

Absolutely! Please visit our Guest Relations desk to upgrade your ticket. This transaction must be made on the day of your visit before leaving the Park. Proof of purchase must be presented when making the upgrade. We will take the amount paid for the daily ticket, subtract it from the [...]

By |2020-07-10T11:53:18-05:00July 10th, 2020|

Do you have vegetarian food options available?

At Big Reds BBQ: baked potato, garden salad, mac n cheese, potato salad, and corn bread At Armadillo Grill: cheese quesadilla, nachos, and chips & salsa At Bayou Pizza: cheese pizza At Big Dogs & Burgers: fries or loaded fries without chili

By |2020-07-10T11:51:18-05:00July 10th, 2020|

Are animals allowed inside the park?

Only ADA approved support animals are allowed with current shot records. Emotional Support animals are not recognized by the ADA. Additional information regarding services animals is located under Park Rules & Policies.

By |2020-07-10T11:50:51-05:00July 10th, 2020|
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