FAQs

What is Big Rivers Christmas?

Big Rivers Christmas is a seasonal holiday event featuring festive lights, family fun, and Christmas attractions. • Guests can stroll through thousands of Christmas lights with festive music throughout the park. • Enjoy dry attractions like Axe Throwing, Archery, the Petting Zoo, and the Mystic Forest Maze. • Experience fairgrounds [...]

By |December 5th, 2025||

3.1) Park Attraction Rules

Attraction Rules: Guests must follow all posted attraction rules and Team Member instructions. Participation Requirements: Some attractions require physical exertion, swimming ability, climbing stairs, restraints, helmets, life jackets, harnesses, or the ability to safely enter, participate, and exit without assistance. Guest Responsibility: Guests should evaluate their own health, physical condition, [...]

By |July 18th, 2026||

2.1) General Code of Conduct

Big Rivers Waterpark is a family-friendly environment. Guests are expected to behave in a safe, respectful, and courteous manner toward other guests and Team Members. The following conduct is prohibited and may result in removal from the park without refund: Fighting, physical aggression, or threatening behavior Harassment, intimidation, or abusive [...]

By |July 15th, 2026||

1.1) Purchases and Refunds

Refunds: All ticket and season pass purchases are final and non-refundable. Payment Methods: Big Rivers Waterpark accepts cash and major credit cards, including American Express, Discover, Mastercard, and Visa. Photo Identification: Guests should bring a valid government-issued photo ID when purchasing alcohol or when requested to verify a credit card [...]

Where is Santa located?

Santa is located toward the back of the park inside the Nature Center. • He will be there every day that Big Rivers Christmas is open. • Santa will be available through Christmas Eve.

By |December 5th, 2025||

2.2) Alcoholic Beverages

Age Requirement: Guests must be at least 21 years old to purchase, possess, or consume alcoholic beverages. A valid government-issued photo ID is required. Consumption: Alcoholic beverages must be consumed or discarded in the area where they were purchased and are not permitted in ride lines, on attractions, or in [...]

By |July 15th, 2026||

1.2) Tickets and Season Passes

Admission: All guests entering the park must have valid admission, regardless of whether they plan to participate in attractions. Season Passes: Season passes are valid only for the operating season shown on the season pass, voucher, or purchase confirmation and expire at the end of that season. Unused season passes [...]

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