Do you offer refunds?
No, all sales are final. Please check local weather prior to planning your visit.
If I exit the park, can I re-enter?
Guests who leave the park and plan to return the same day must get their hand stamped before they leave the park at the gate.
Can I upgrade my Daily Ticket to a Season Pass?
Absolutely! Please visit our Guest Relations desk to upgrade your ticket. This transaction must be made on the day of your visit before leaving the Park. Proof of purchase must be presented when making the upgrade. We will take the amount paid for the daily ticket, subtract it from the [...]
Are lifejackets provided?
Complimentary life jackets are available throughout the park for FREE and recommended for inexperienced swimmers. Puddle Jumper floating devices and other United States Coast Guard (USCG) approved life jackets are allowed. Inflatable pool toys, floaties, and water wings are not allowed.
Do I still have to pay if I’m not getting in the water?
Big Rivers is a participatory park and therefore, we do not offer a discount for those who choose not to swim. We have a variety of activities for guests to participate in that do not involve water.
My favorite ride is closed, can I get a refund?
At Big Rivers Waterpark, safety is our top priority. Environmental, mechanical or weather circumstances would be the main reasons for a ride closure. We will resume the attractions as safety and quickly as possible. Refunds are not available for ride closures.
Do you have vegetarian food options available?
At Big Reds BBQ: baked potato, garden salad, mac n cheese, potato salad, and fruit bowl. At Armadillo Grill: French Fries Pizza Spot: cheese pizza Funnel Factory: Funnel Cake
Can I let someone else use my Season pass?
Season Passes are assigned to specific individuals and cannot be transferred/shared. If abused, the Season Pass will be confiscated and not refunded.
How much are lockers?
Standard - $10 Large - $15 Jumbo - $20
What is the inclement weather policy?
Big Rivers Waterpark remains open during periods of rain. Slides and attractions may close temporarily during severe weather conditions. Once conditions have improved, slides and attractions will reopen. Rain checks will be available upon request to guests exiting the park if ALL attractions have been closed for at least 2 [...]
