FAQs

My favorite ride is closed, can I get a refund?

At Big Rivers Waterpark, safety is our top priority. Environmental, mechanical or weather circumstances would be the main reasons for a ride closure. We will resume the attractions as safety and quickly as possible. Refunds are not available for ride closures.

By |2021-02-01T13:25:45-06:00February 1st, 2021|

Do you have vegetarian food options available?

At Big Reds BBQ: baked potato, garden salad, mac n cheese, potato salad, and corn bread At Armadillo Grill: cheese quesadilla, nachos, and chips & salsa At Bayou Pizza: cheese pizza At Big Dogs & Burgers: fries or loaded fries without chili

By |2020-07-10T11:51:18-05:00July 10th, 2020|

What is the inclement weather policy?

Big Rivers Waterpark remains open during periods of rain. Slides and attractions may close temporarily during severe weather conditions. Once conditions have improved, slides and attractions will reopen. Rain checks will be available upon request to guests exiting the park if ALL attractions have been closed for at least 2 [...]

By |2021-02-01T12:58:24-06:00July 10th, 2020|

Are there height requirements for any of the rides?

Most of our attractions have a height and weight requirement to participate. Water Attraction requirements can be found HERE. Aerial Attraction requirements can be found HERE. The requirements are also posted on signs at the entrance of each ride.

By |2021-02-01T13:09:57-06:00July 10th, 2020|

Are animals allowed inside the park?

Only ADA approved support animals are allowed with current shot records. Emotional Support animals are not recognized by the ADA. Additional information regarding services animals is located under Park Rules & Policies.

By |2020-07-10T11:50:51-05:00July 10th, 2020|
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