General FAQs

Where is the lost and found?

All lost and found items are taken to Guest Relations, located near the front entrance of the park. If you’ve lost an item at one of our attractions, we may be unable to retrieve it immediately. All items found in our ride areas are taken to our Guest Relations at [...]

By |July 10th, 2020||

What do we do if our party gets separated?

A meeting place and time should be arranged in case your party becomes separated. We are unable to page for separated party members throughout the park. Children should be instructed in advance to contact the nearest Big Rivers Team Member for assistance. Notify Big Rivers staff immediately when a young [...]

By |July 10th, 2020||

Do you have changing facilities?

Changing areas are located at each restroom facility. Please be sure to bring swim diapers for infants. Regular diapers are not permitted in any pool or attraction. Swim diapers are available at the gift shops.

By |July 10th, 2020||
Go to Top